ra444 Terms and Conditions
This document sets out all the terms, rules and user responsibilities that apply when using the ra444 platform. Please read it in full before using our services.
Introduction and Applicability
These terms and conditions ("Terms") apply to the ra444 platform and all services associated with it. This document forms a legally binding agreement between the user and ra444.
By registering for, using, or accessing services on the ra444 platform, you are considered to have accepted all the terms set out below. If you do not agree with these terms, please refrain from using the platform.
ra444 is a secure and reliable online gaming platform that offers cricket betting, slots, live casino and a range of entertainment services for players in Bangladesh. We operate our platform with SSL encryption and fair play standards in place.
Eligibility and Registration Requirements
Age and Identity
The following eligibility criteria apply to register and use the ra444 platform:
- You must be at least 21 years old.
- You must register using your real identity — the use of a false identity is strictly prohibited.
- You must have an active and valid email address.
- You must provide an active mobile number.
- Each individual may operate only one account.
Registration Process
You must provide accurate and complete information at the time of registration. ra444 may at any time request the following documents through a Know Your Customer (KYC) process:
- National Identity Card (NID) or passport
- Proof of address
- Proof of ownership of the payment method
If document verification fails, the account may be suspended temporarily or permanently.
Account Management
Account Security and Responsibility
The security of your ra444 account is entirely your responsibility. Keep your account password and login details secure and do not share them with any third party.
If you notice any unauthorised activity on your account, contact us immediately via 24/7 live chat or at [email protected]. The account holder is responsible for all activity carried out through the account.
Account Verification
ra444 reserves the right to complete account verification at any time. Withdrawals may be temporarily suspended until verification is complete. All documents requested for verification must be provided within 14 business days, otherwise the account may be subject to review.
Deposit and Withdrawal Policy
Deposit Terms
- Minimum deposit amount: ৳100 (for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer.
- The details provided at the time of deposit must match the account records.
- Deposits made in a third party's name or identity are strictly prohibited.
- Keep your deposit reference number — it may be needed to resolve any disputes.
Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Withdrawal processing time: typically 30 minutes to 3 hours.
- Withdrawals will only be made to the same payment method used for the deposit.
- Withdrawals will not be processed until account verification is complete.
- Withdrawals will be limited if bonus wagering requirements have not been met.
Fraudulent Transactions
In the event of any chargeback, fraud or payment deception, ra444 reserves the right to immediately suspend the account and forfeit the balance. Such activity may result in legal action. The authoritative record of transactions is determined from ra444's own records, which are final and binding.
Bonus and Promotional Offers
Welcome Bonus Terms
New members at ra444 will receive a 120% bonus of up to ৳5,000 on their first deposit. Please read the following terms carefully before claiming this bonus:
- The minimum first deposit to qualify for the bonus is ৳100.
- Before withdrawing bonus funds, a 15x wagering requirement on the total amount (deposit + bonus) must be completed.
- The welcome bonus applies only once per account.
- If wagering is not completed within the specified time after the bonus is activated, the bonus will be cancelled.
- Multiple bonus offers cannot be claimed at the same time unless specifically permitted.
VIP Cashback and General Promotions
The ra444 VIP program has four tiers, each with weekly cashback as follows:
- Bronze — up to 0.4% weekly cashback.
- Silver — up to 0.8% weekly cashback.
- Gold — up to 1.1% weekly cashback.
- Platinum — up to 1.5% weekly cashback.
All promotional offers have their own specific terms. ra444 reserves the right to withdraw or modify any promotion in full or in part. Misuse or fraudulent use of bonuses may result in the bonus being cancelled and the account suspended.
Gameplay and Betting Rules
General Betting Rules
- All bets are considered final once properly confirmed.
- If a bet remains incomplete due to a technical error, ra444 reserves the right to void it.
- If a technical error or bug is identified in a game, the result of that game may be reviewed.
- ra444 is not responsible for any incomplete betting resulting from loss of internet connection.
Responsible Gaming
ra444 places the highest importance on responsible gaming. Users may contact us to set their own limits.
Visit our Responsible Gaming page for more information. Self-exclusion tools are available if signs of gaming addiction appear.
Prohibited Activities
Strictly Prohibited Activities
The following activities are entirely prohibited on ra444 and may result in account closure and legal action:
- Using automated software, bots or scripts to conduct betting or gameplay.
- Intentionally exploiting platform bugs or errors to gain an unfair advantage.
- Colluding with other players to gain an unfair advantage.
- Using the platform for money laundering or illegal financial activities.
- Opening an account using a false identity or forged documents.
- Using a VPN or proxy to bypass the platform's security measures.
- Operating multiple accounts with the intent of abusing the bonus system.
- Harassing, threatening or deceiving other users of the platform.
Privacy and Personal Data
Data Collection and Use
ra444 uses users' personal data solely for service operation, security assurance and fulfilling legal obligations. Data is not sold to third parties.
Read our Privacy Policy page for more details. By registering, you are considered to have accepted our privacy policy.
Intellectual Property and Copyright
Ownership of Intellectual Property
All content on the ra444 platform — logos, designs, graphics, text, software, code, game interfaces — is protected under the intellectual property rights of ra444 or its content partners. No content may be copied, distributed or used commercially without prior written permission.
Game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and others) own their respective intellectual property. The use of their games on this platform is governed by legitimate partnership agreements.
Limitation of Liability
Limits of ra444's Responsibility
ra444 accepts no liability in the following circumstances:
- Losses caused by loss of internet connection or failure of third-party services.
- Losses caused by the user's own negligence or breach of terms.
- Service disruption due to circumstances beyond our control (force majeure) such as natural disasters, war or government directives.
- Game outcomes — as all games are operated by a random number generator (RNG) and results are entirely independent.
- Losses resulting from the user sharing account details with a third party.
ra444 provides entertainment services. No guarantee of financial gain from gaming is given and users participate by voluntarily accepting the associated risks.
Account Closure and Suspension
Closure by the User
You may request to close your ra444 account at any time. The request must be made via live chat or at [email protected]. All pending withdrawals will be processed before the account is closed, provided there are no disputes.
Closure by ra444
In cases of terms violation, fraud, money laundering, or prohibited activities, ra444 reserves the right to suspend or permanently close an account without notice. In such cases, bonus balances may be forfeited. ra444 will decide at its own discretion regarding the return of any legitimately earned balance.
Policy on Changes to Terms
Changes and Updates
ra444 reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via their registered email or through platform notifications.
If you continue using the platform after any changes, you will be considered to have accepted the new terms. Therefore, please visit this page regularly and read the latest version.
Contact & Support
Support Services
If you have any questions or need clarification about these terms, please contact us:
- 24/7 Live Chat: Instant support in Bengali.
- Email: [email protected]
Our support team is available 24 hours a day, 7 days a week to serve you in Bengali. If you have difficulty understanding any part of these terms, please contact us directly.